Last updated: October 9, 2026

Our 30-day Picky Wolf Guarantee

If your dog won't eat TinyWolf, we'll make it right. Email support@tinywolf.com within 30 days of your first delivery and we'll refund your first bag, at the price you paid. You don't need to send anything back.

The guarantee covers your first bag with us. We refund to your original payment method. Your bank may take a few days to show it.

Returns

Because our food is made for dogs to eat, we can't accept returns, even of unopened bags. We can't be sure a returned bag was stored safely, and we won't take that risk with any dog's health. Under the Picky Wolf Guarantee you never need to send food back.

Damaged or incorrect orders

If your order arrives damaged or incorrect, email support@tinywolf.com within 14 days of delivery with your order number and a photo. We'll send a replacement or refund the affected items.

Subscriptions

We email you 3 days before each subscription order with the date and price. You can skip, pause, change or cancel anytime from your account, with no fees. Please make changes before your next order is processed. Once an order is placed, we can't change it.

Contact

Email support@tinywolf.com. A real person replies within 1 business day.