Last updated: October 9, 2026

Where we ship

We ship to addresses in the contiguous United States. We can't ship to Alaska, Hawaii, US territories (including Puerto Rico), military (APO/FPO) addresses or PO boxes.

What it costs

Standard shipping is free on every order, subscriptions and one-time bags. If faster options are offered at checkout, their price is shown there.

How long it takes

Orders placed before 12pm PT on a business day ship from our US warehouse the same day. Orders placed after that ship the next business day. Most orders arrive in 2-5 business days, depending on where you are. We'll email you a tracking link when your order ships.

Check your address

Please check your shipping address before you place your order. If you spot a mistake, email support@tinywolf.com straight away and we'll try to fix it before it ships. We can't refund orders sent to an incorrect address entered at checkout.

Lost or stolen parcels

Please keep an eye on your tracking. We're not responsible for parcels marked as delivered that are then lost or stolen. If your parcel hasn't arrived, email us and we'll look into it with the carrier.

Returns

Food can't be returned, so there's no return shipping to pay. If your dog won't eat it, our 30-day Picky Wolf Guarantee refunds your first bag and you keep the food. See our refund policy for details.

Contact

Email support@tinywolf.com. A real person replies within 1 business day.